Product / Ingredient Info
Information about our formulations, products, & remedies:
Are your products organic?
Are your products vegan?
What do you use to scent your products?
Are your “unscented” products truly unscented?
Can I use your products to treat eczema/ burns/ arthritis/etc?
Can you make me a custom blend?
Yes we can! We can accommodate custom orders of a variety of our products and welcome your inquiry. Please contact firstname.lastname@example.org for pricing and details.
Do you use palm oil?
Great question! We understand the controversial nature of palm oil. Our stance for many years has been to use palm oil sourced from certified sustainable sources, but with the recent catastrophic fires in the Amazon, we believe there is no sustainable way to continue the pressure palm demand puts on vulnerable ecosystems and human communities. We have reformulated all of our soaps to use more US grown oils, and have eliminated palm completely. We continue our support of a sustainable rainforest by sending periodic money donations to restoration funds instead.
Packaging / Shipping Info
Can you ship plastic free?
Do you use any plastic packaging for your products?
How long will it take for me to get my order?
Refills / Bulk / Wholesale Info
Do you offer refills of all your products?
We have a wide variety of skin care, body care, and cleaning products available for refill at the Work+Shop. Refills are priced by weight per ounce, and we encourage you to bring your bottles in anytime! We also have some recycled freebies available at the store as well as a variety of different packaging options available for sale. We may not have specific scents available to refill, but we try to keep our basics of each category in stock.
I'm not in the area - can I send my bottles back to you for a refill?
This option may be cost prohibitive due to shipping, but if you want to send us your clean and dry bottles or jars back to us, we will refill your bottles and generate a custom order invoice for you at our retail refill rates plus shipping. We will need the following information to be able to complete such orders:
- Your full name
- Email address
- Shipping address
- Fill requests – what product, how many ounces
- Bottles that are thoroughly cleaned and dry, packed to prevent damage in-transit
Upon receiving your request, we will calculate your refill cost and send you an online invoice for your purchase plus shipping and handling. Your order will be completed and shipped within three to five (3-5) business days after receipt of payment. Please note, you will be responsible for shipping and handling costs both ways, and we can only refill the products originally purchased in the bottles via this option.
Another refill option we will be offering in the future is bulk purchases of many of our products in 8oz, 16oz, 32oz, and 0.85 gallon options that come in collapsible pouches that can be shipped back to us after use for recycling through Terracycle. We hope to have this option available through our website soon, but in the meantime we can always to do this via a custom order request. Please contact email@example.com for pricing and details.
Can I sell your products in my store?
Where else can I find your products?
In addition to our website and the Work+Shop, we can also be found at a variety of local markets such as the Aspen Grove Farmers Market, the Horseshoe Market, and the Breck Bazaar at Breckenridge Brewery in Littleton. We are also proud to have wholesale partners around the US and the world. If one of these zero-waste stores is in your backyard, please give them a visit! Check out Our Retailers page.
Can I buy in bulk?
Location and Events Info
Can I bring my child to the Work+Shop?
What kind of classes do you offer? Why do you host classes unrelated to products that you sell?
Can I host a class or workshop at the Work+Shop?
We would be thrilled to work with you! Please contact firstname.lastname@example.org to pitch your workshop idea and discuss a possible collaboration.